Frequently Asked Questions

Do I need to prebook?

You will need to prebook your tickets in advance through our website. Booking your arrival time helps us to guarantee you the space you need for a safe and enjoyable experience. You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number.

Where do we go when we arrive?

When you arrive on site, please book in at the Visitor Centre (glass fronted building) Check-in Desk where staff will be available if you have any questions. Please note that the Museum opens at 10.00am. If your party arrives before this time please wait in your vehicle or by the Museum entrance until 10.00am as we cannot allow access into the Museum before this time.

If you have booked in advance of your arrival any guidebooks, Flight Zone Tokens these will be awaiting collection for you at the Museum’s Check-in Desk.

What are the car parking charges?

If you are arriving by car, motorhome or motorbike you will be required to pay for parking. The charges are 0-7 hours – £7.50 per vehicle or £6.50 when pre-booked online. Coaches and minibuses (more than 9 seats) are not required to pay car parking charges. Blue badge holders are required to pay for car parking. Parking can be paid for in advance by using this link or can be paid for on site at the check-in desk on day of arrival.

Are all parts of the Museum accessible to wheelchair users?

Low level barriers ensure excellent viewing of exhibits for all visitors. There are wide aisles in the hangars ensuring access for pushchairs and wheelchairs is very easy. A limited number of manual wheelchairs and motor scooters (weather permitting) are available for loan on site. We do not charge a hire fee but would appreciate if you would be kind enough to leave a donation. These are available on a first come first served basis at the Check-in Desk on arrival in the Visitor Centre.

How much is the Museum’s admission price?

Admission to the Museum is free of charge.

Is there a place to deposit bags and coats?

Storage is not available. We recommend that bags and coats are kept to a minimum and either left on the coach or carried around.

Is there a designated lunch area?

Catering facilities at Cosford include the Airfield Kitchen in the Visitor Centre and Checkpoint café within the National Cold War Exhibition. The Checkpoint café is open weekends and school holidays only.

The Airfield Kitchen

The Airfield Kitchen is open daily from 10.00am – 4.30pm and covers all your food and drink needs during your visit at the Museum. You can join us for breakfast from 10.00am or later in the day there is a large selection of grab and go sandwiches and drinks, along with a lunch menu.

Does the Museum allow the use of cameras?

Photography, including filming, the taking of digital images and the use of flash, is permitted, but solely for private use. Please stay within the visitor route when taking photographs.

Will we have a personal guide throughout the day?

The Museum can organise Guided tours for pre-booked groups. We have multiple tours on offer. If you wish to book a guided tour for your group, please email us at Midlands@rafmuseum.org.

Does the Museum have a shop?

We would be delighted to welcome you to our Museum shop located on the lower level in the National Cold War Exhibition. A giant statue of Lenin is positioned above the tills and will help you find us! You will find a wide range of books, DVDs, models, prints, gifts, clothes, toys and pocket-money souvenirs to suit any budget. There are also bargains to be found on the nearly new aviation bookstall. You can also shop online at and sign up to the shop e-newsletter to receive special offers. Groups of no more than 10 children should visit the shop at any one time, and should be accompanied by an adult.

Does the Museum have public liability insurance?

Yes, the RAF Museum has Public Liability Insurance of up to £5 million.

What do I do if my question isn’t on the list?

For any other questions please contact the Customer Care team at midlands@rafmuseum.org or phone 01902 376200. (Cosford)